We are sorry to hear you are thinking of leaving us as your registrar.

How to keep your domain registered with us and point at your new hosting provider
It is easy to leave your domain registered with us and point it at your new hosting provider:


  1. Simply login to the domains page in your Alloy accounts area at the following link https://accounts.alloymarketing.co.uk/clientarea.php?action=domains 
  2. Then select the domain you wish to edit
  3. Click the nameservers tab
  4. Enter the nameserver details of your new hosting
  5. Click save
  6. It can take up to 24 hours for the nameserver changes to take effect



How to transfer your domain away from Alloy Domains to a new domain registrar

The process depends on if you are transferring a .co.uk domain or not. The instructions for both types of process are shown below:

How to transfer out a .co.uk domain name


  1. Contact your new domain registrar and find out what their IPSTAG is.
  2. Open a support ticket at our support department https://accounts.alloymarketing.co.uk/submitticket.php
  3. Let us know the domain you wish to transfer away, and let us know the IPSTAG of the new registrar
  4. We will initiate the domain transfer and you will receive an email confirmation to the email address that is listed at the domain's contact details
  5. Your new registrar should contact you to confirm or help with the transfer from this point as we no longer have control over the domain

How to transfer out all other domain names

  1. Login to your Alloy accounts area domain page here https://accounts.alloymarketing.co.uk/clientarea.php?action=domains
  2. Click the "Manage domain" button on the domain you wish to transfer away
  3. Confirm you have your email address set in all the email fields of the domain's contact details. To see the domain's contact details click the "management tools" tab then select "contact information". Update the details to your own and click save. 
  4. Click the management tools tab, then select "Get EPP Code". This will send an email with your EPP code, to the email address listed for the domain's contact details.
  5. You then need to start the transfer from your new regisrar, by going to their website, entering your domain to transfer to them, and then you need to use the EPP code to confirm the transfer.
  6. Your new registrar should contact you to confirm or help with the transfer from this point as we no longer have control over the domain